Help

At the earliest for the next day, and up to a month ahead. Two sittings: 12:00 and 19:00 (some restaurants offer only one). Each restaurant opens a single table per sitting: if the slot is “full”, pick another day. Day vouchers, like the 1 + 1 burrito, can be taken the same day and have no set time.

The number of people depends on the offer (usually up to 2, up to 6 on percentage offers). On those offers the discount follows the table: −50 % for 1 or 2 people, −40 % at 3, −30 % at 4, −20 % from 5. It is set when you book and shown on your voucher.

No. A Swiss mobile number is enough: you get a 6-digit code by text, and your account exists. The email address is optional but recommended: it receives your voucher, changes and the survey.

Wait 20 seconds and request a new one. The code is valid for 5 minutes, with 5 attempts. Check the number is a Swiss mobile: foreign numbers are not accepted.

Any time before the slot time, from My bookings or the link in the text and email. The restaurant is told and the table frees up for someone else. Cancelling reopens your offers right away. Note: a cancellation made after the time counts as a no-show.

No: one offer at a time. While a booking is in progress, the next one waits. If you’d rather have another offer, cancel the first.

In My bookings, and in the confirmation text and email. It appears once you accept the offer’s rules.

You show your QR code. The staff scan it with their restaurant code, confirm your visit on the day, and the voucher discount applies to the bill.

Your table is held for 15 minutes. After that the restaurant may give it away. Let them know, or move the booking before the time.

Ask them to: that is what records your visit, adds a stamp to your card and an honoured table to your profile. Without a scan, the visit still counts as done 6 hours after the slot time: your account closes and the survey is waiting.

The voucher QR applies the discount, on the booking day. The QR of your member card, in My account, gives no discount: shown on every visit, it gets your card stamped at that restaurant.

Because you used an offer: one offer at a time is what lets every restaurant keep some for everyone. Answer the survey and your offers reopen.

Right away: open Unlock my account, the “Answer the survey” button is there. Otherwise it reaches you by text and email 48 hours after the visit, with a single email reminder six days later. Five screens, about three minutes, your answers are saved as you go.

The survey reopens the other partners. To get the offer back at a restaurant you already visited, fill your stamp card there: show your member card QR on every visit, 3 stamps reopen the offer. A visit with an offer counts too. See it in pictures

Just one per restaurant per day, even if you stop by twice.

Answers are passed on without your name, number or email. They help the restaurant improve, and help us choose partners.

Cancel rather than not turning up: a cancellation made before the time never counts. Otherwise, after 2 no-shows in 6 months you get a warning; at the 3rd, your account is blocked for 3 months. A serious reason? Write to us, we can lift the block.

In Settings: a text code goes to the new number to confirm it. A number already linked to another account is refused.

In Settings. A confirmation link is sent to you, valid for 30 minutes. Without a confirmed email, some information (voucher, survey) only reaches you by text.

To find your favourite offers in one click, and to receive news about them.

Your first name, last name, number of people, date and your masked number. Nothing else.

Write to olocal@olocal.ch from the email address or number linked to the account. Deletion removes your bookings, favourites and survey answers. Details are in the privacy policy.